D-SLR: for your first try, format your memory card, avoid shooting in raw, and set your lense to manual focus. Set the Auto-Sleep to "Never".
iPhone/iPod/iPad: in your settings, set the Auto-Lock to "Never", turn the Guided Access "On" (in Accessibility) if you want to keep your guests in the App.
Reset: if you want to reset the software to manufacture settings, simply hold the Option-key while launching the software (it is useless to delete the software and download it again)
In the unlikely event your Canon camera doesn't connect automatically, switch to "All brands" mode and it will, and let me know your model so I can send you the drivers you need.
What are the main differences between the Lite and the Pro version?
The Pro version has been created for and with professional photographers. If you are running a business you will enjoy each of the features, and I'm always happy to make some changes when you need. It comes with frequent updates, free of charge. Professionals can count on my support by email when they need.
The Lite version has been designed for people who want to do their own event. It has the same exact "engine" and will use the same D-SLRs and full resolution pictures, but comes with the most popular options only, so you can set it up simply and quickly.
You can use the Lite version for your business if it suits your need.
Where is the notice?
Everything is designed to be intuitive like all Mac Apps. Dragging your cursor over each function will show you the help bubbles with everything you need.
As long as you don't see an answer to your question here it means it's not a frequent one, and that I will be happy to answer it personally by email
What is the difference if I buy on the App Store or via PayPal?
Only the App Store is instant download. If you buy through PayPal, you will need to send me the
MAC Address of your computer(s), and I will send you the download link within 24 hours (most of the time this will be within 1 hour).
With PayPal you will receive the updates by email, on the App Store you will update through the App Store (can take a few more weeks)
The software will be the same in both cases, and if you need a personalisation I will always need your MAC Address to send you the software directly. The price is lower on PayPal in part because it will give me your email address so I have a chance to be in touch with my customers and know what they need.